一般商业信件都比较简洁，试看下面一封保险公司的回函：
Dear Miss Duxbury,
In answer to your inquiry of 5 March I am enclosing a proposal form and information on our Personal Accident Scheme No. PAl02. The scheme is comprehensive and covers your students on the journey and during play for a maximum of up to ￡32,000.00.
I will send you a cover note as soon as I receive your checkand completed proposal form, if there is any further information you require, please contact me and I will be pleased to help you.
Yours sincerely,
R. Bannel
District Manager
Enc. Proposal form
Leaflet PA 102
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